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Terms and Conditions - Privacy Policy HODIE & Tempus Collection respects your right to the privacy of the personal information you provide us on our website. We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. Certain non-personal information of users such as the type of browser used, the operating system used and the domain name of the user’s Internet service provider is collected and used in primarily to understand usage patterns and enhance your experience while visiting HODIE Individual users cannot be identified by non-personal information. After signing up to receive a HODIE newsletter by email, users will start receiving a newsletter delivered on a monthly basis, as well as infrequent other announcements from HODIE We collect subscribers’ email addresses in order to distribute those newsletters and do not otherwise share that information with other companies. Users can unsubscribe from our HODIE newsletters at any time by following the unsubscribe instructions in the body of the subscription web page or by emailing HODIE directly at anti-spam()hodie-world.com. HODIE does not sell products for purchase by children. If you are under 18, you may buy online only with the involvement of a parent or guardian. By using HODIE Web site, you signify your consent to this Privacy Policy. If you do not agree to the terms of this policy, please do not use our Web site. HODIE reserves the right, at their sole discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of HODIE Web site following the posting of changes to these terms will mean that you accept those changes.
For questions about this policy, please contact anti-spam()hodie-world.com. Our Guarantee : Shopping with HODIE is absolutely safe! You never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe with three levels of protection. Details: Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. PLEASE BE SURE TO CLICK THE RETURN TO MERCHANT LINK ON THE PAYPAL FINAL PAGE! Otherwise your order will not be properly processed. Shipping Conditions : We offer one shipping standard option to meet your needs. International Standard: Standard shipping on international orders is via Priority Mail: Air Mail (small packet). Average delivery 7 to 14 days, depending on your country’s postal system. No tracking available. Customer assumes responsibility for all uninsured items. If a package arrives damaged or not at all (for international and regular mail where no tracking number is available) proof of mailing is available upon request). Please note: All items are warranted against defects, so if an item does arrive damaged, it can be exchanged for a new one. Downloads (free and pay) :
What is a RAR file? Exchange Policy: DOLBY / DTS / MLP Systems require the Use Of A respective Decoder Unit. ALL DVDs we sell are all regions and NTSC. In PAL regions (eg. Europe, Australasia & Africa) ensure your DVD player and TV are PAL / NTSC compatible ("duo-standard"). We guarantee your satisfaction with all our merchandise. You may return any defective or damaged item within 10 days of delivery for EXCHANGE of the SAME ITEM ONLY.* The “Exchange Policy” are the following . 1. Send an e-mail to: anti-spam()hodie-world.com and write “returned merchandise” in the subject heading. 2. Describe the defective or damaged item and be sure to include your order number and billing information including name, telephone number and mailing address. 3. Once the exchange department replies to your email, HODIE will send you a replacement item after you have returned the original item to the indicated address. Items must be returned via insured parcel post. Please include a copy of the shipping slip with the reason for return indicated. We recommend re-using the original shipping carton and packing materials if possible. Shipping and handling charges are not refundable. Please allow 2-3 weeks to process the return. If a refund is requested it will be credited to the original purchasing credit card account number. *When we re-ship your item we will pay for the shipping charges (ECONOMY ONLY). **Customers are responsible for all shipping charges when returning original items to HODIE. HODIE is not responsible for lost returns. Defective exchanges for the same item only! Important : HODIE is not responsible for any items that are confiscated by customs or local governments. You, however, are responsible for the cost of the items (if confiscated) or any return shipping charges if the titles are returned to us. Questions about an order ? If you have questions or concerns about an order that you placed, please contact our Customer Service Department: Email: anti-spam()hodie-world.com
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